Job title: Senior Application Support Analyst
Job type: Permanent
Emp type: Full-time
Salary type: Annual
Salary: GBP £45,000.00
Job published: 07/03/2024
Job ID: 33908

Job Description

Senior Application Support Analyst

Up to £45k + benefits

Fully Remote with travel to the South Wales office.

Join our scale-up fintech client who’s currently searching for a skilled Application Support Analyst!

This is a new role within the business, it’s an exciting opportunity to champion the escalation and triage processes. You’ll work closely with both internal and external stakeholders, you’ll troubleshoot customer-raised problems, maintain communication throughout, and help achieve faster resolution.

Why You Should Join:

  • You’ll play a pivotal role in supporting customers with software defects to resolve their issues
  • Genuine progression opportunities into Software Engineering, QA or Product
  • Contribute to a disruptive scale-up reshaping the approach to stress-free financial services
  • Companies’ tech stack – Ruby, C#, PostgreSQL, React



  • Previous support experience is essential.
  • Candidates would possess strong SQL experience.
  • Knowledge of Ruby/C#/Java or any programming language is highly desirable


Benefits - 25 days A/L + BH, pension, + more!


Have I piqued your interest for more information? 


If so, please contact James Chau on 07732 633400 or send your CV for a call back.


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