Performance Marketing Manager

About the role

The role 

Moorepay is an Apax-backed payroll and HR software business. This role owns the performance engine - paid and organic search - that turns budget into qualified pipeline at an efficient cost. You run our channels end to end - paid search and social, marketplaces and review sites, CPL partners, and the organic-search and conversion paths on our website - and you own the numbers that decide whether it works: cost per qualified lead (SQL), conversion to pipeline, and channel-level CAC. 

As we build paid capability in-house, this is the engine room of demand. You report to the Head of Demand Generation. 

This is a hybrid role, based 1-2 days a week in our Swinton office

What you will own 

Performance, revenue & return 

• Inherit the specialist-built paid and workflow engine (live from August 2026) and bring it fully in-house - owning the channels, tracking and reporting end to end as the engagement transitions. 

• Own the paid and performance channels end to end - how they are run, optimised and scaled - accountable for qualified pipeline, cost per qualified lead and channel CAC, within the strategy and budget the Head of Demand Generation sets. 

• Plan, forecast and allocate spend for revenue contribution, where it drives the most commercial value. 

• Own the channel numbers: cost per SQL, SQL-to-meeting conversion, and pipeline contribution. 

• Test incrementality and channel ROI continuously, and reallocate to what pays. 

• Use competitor and market intelligence to find new channels, growth opportunities and tactical edges. 

• Support the ABM programme with paid account targeting and retargeting against the priority-account list. 

Demand generation & funnel progression 

• Own the campaigns that move prospects from first click to qualified pipeline - new logo and, through retargeting and paid audiences, cross-sell into the base where expansion pays. 

• Own bottom-of-funnel website performance: CRO, landing pages and CTAs, and traffic into high-intent journeys. 

• Use personalisation (e.g. Webeo) to lift conversion and lead quality. 

• Work with Product Marketing and Brand so on-page message, value propositions and journeys convert - and stay on-brand while they do. 

Channel & budget management 

• Own and optimise all paid search and social (Google, Bing, Capterra, Approved Index and similar): campaign structure, budget and pacing, and ongoing creative, keyword and landing-page improvement. 

• Own CPL partnerships (Approved Index, You Shortlist and similar): supplier performance, ROI and lead-quality tracking, and sourcing new partners that pay. 

• Manage review and marketplace platforms (Capterra, Expert Market and similar) against CPC performance, budget and ROI. 

• Extend search beyond Google - build visibility in AI search and answer engines as buyer research shifts there. 

• Execute the SEO and organic-search strategy the Head sets - on-page, technical and content priorities, keyword and ranking work - to grow high-intent organic traffic and lower blended CAC. 

• Own paid and organic execution in-house - the channels, the tracking and the reporting - so they improve continuously against CAC, qualified pipeline and revenue. 

Commercial alignment, data & team 

• Ensure every demand-generated lead is captured in the CRM and reported accurately for performance and attribution. 

• Work with Business Development to lift SQL-to-meeting conversion and close the loop on lead quality. 

• Start hands-on with our agency partners - tight briefs, clear success measures, performance held to account - and build the in-house capability and team over time as the function scales. 

Skills & experience

Who you are

• You have run a paid B2B budget at scale against CAC and pipeline targets, and made the calls on where it went.
• Fluent in the economics - cost per lead, CAC, conversion to pipeline, incrementality - and able to prove what your spend returned.
• Deep across paid and organic search (Google Ads, LinkedIn, GA4, SEMrush) and the analytics behind them; at home with experimentation and CRO.
• B2B SaaS demand experience, ideally including marketplace and intent channels (Capterra and similar).
• You use AI tools daily - creative testing, analysis and optimisation - and can show the gains.Comfortable owning a budget and developing a small team.
• Useful tools in this stack: HubSpot, SEMrush, Google Ads, GA4, WordPress, Hotjar and Excel

Benefits & culture

Part of the Zellis Group, Moorepay is a team of over 500 friendly professionals across four offices in Swinton (Manchester), Sheffield, Birmingham and Kochi (India). We’re passionate about making Moorepay a fantastic place to work for every single one of our colleagues. The average length of service at Moorepay is 12 years, which speaks for itself!

To help make Moorepay such a great place to work, we focus on three things in our company culture: mental health support, maintaining a healthy work/life balance, and equal opportunities and inclusion for all. 

Here’s what you’ll gain if you join our team: 

• A career packed with opportunity, in a stable and growing company.
• A comprehensive programme of learning and development.
• Competitive base salary.
• 25 days annual leave, with the opportunity to buy more. You’ll even get your birthday off as well!
• Private medical insurance.
• Life assurance 4x salary.
• Enhanced pension with up to 8.5% employer contributions.
• A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.

Marketing Operations Manager (12 month Fixed Term Contract - maternity cover)

About the role

The role 

Moorepay is an Apax-backed payroll and HR software business, building the demand engine to grow faster. The Marketing Operations Manager owns the systems, data and processes that turn marketing activity into qualified, sales-ready demand. Owning the martech and AI stack, lead and campaign operations, ABX operations and lifecycle execution, the role is the operational backbone of a marketing function measured on pipeline and conversion - not volume. 

You will plan and technically execute campaigns for both the demand and brand teams, own the forward plan and performance of the martech stack, keep us compliant (GDPR/PECR), manage vendors alongside procurement, set the operating standards and SOPs the team runs on, and lead a team of two - a Marketing Executive and a Marketing Coordinator. You will sit on the CRM steering group and lead by example as a data steward. 

This role is a hybrid role, we ask to see you twice a month in our Swinton office  

What you will own 

Campaign operations & execution 

• Own end-to-end campaign operations - the campaign calendar, planning, segmentation, targeting, QA, deployment and optimisation - for demand and brand alike. 

• Run robust QA and testing (A/B, multivariate, deliverability) so execution is consistently high quality, and work with the Marketing Analyst to turn performance into better next campaigns. 

Martech & AI stack 

• Own the stack for marketing execution - HubSpot at its core: campaigns, workflows, lead lifecycle and marketing-side configuration, plus roadmap and vendor relationships, to the requirements the Head of Demand Generation sets - partnering with the central data function, which owns enterprise integration, platform management and data governance, so integrations and data flows stay reliable and scalable. 

AI workflows 

• Design and govern AI and agent workflows across the stack - content operations, campaign build, data enrichment, reporting - to give a lean team outsized capacity, with brand-voice and attribution governance gates. 

Lead lifecycle, scoring & routing 

• Own the lead lifecycle framework: routing logic, lifecycle stages and SLAs with Business Development - every lead captured, qualified and moved to the right owner, fast. 

• Develop and maintain lead scoring, validated with the Marketing Analyst and Business Development. 

Lifecycle & nurture execution 

• Run the lifecycle and nurture journeys the Head of Demand Generation sets - segmentation, scoring and multi-touch nurture on the automation platform - across new logo and the base. 

ABX operations 

• Run the operations behind the ABM programme - priority-account data, intent signals, audience orchestration, and the workflows, routing and follow-up that turn reach into meetings - partnering closely with Business Development. 

Measurement plumbing 

• Instrument attribution and reporting with BI - the Head owns the model, you run the systems, BI reports neutrally - moving measurement from last-touch toward multi-touch. 

Governance, compliance & vendors 

• Set the SOPs, operating rhythms and documentation standards the team runs on; keep data quality and GDPR/PECR compliance tight; lead supplier relationships with procurement to get full value from every contract. 

Team 

• Lead and develop two direct reports (Marketing Executive, Marketing Coordinator) - coaching, performance and clear progression - and own work management across the team so activity lines up with our KPIs. 

Skills & experience

Who you are

• A marketing operations practitioner who has run the systems behind a pipeline-measured B2B function, end to end.
• Deep in HubSpot (or equivalent) - scoring, routing, workflows, integrations and reporting you built and troubleshot yourself.
• Strong on AI capability, first and third party, and how to turn it into real team productivity.
• A people leader who sets clear priorities, develops talent and builds a positive team culture.
• Governance-minded: high-quality SOPs, clean data, GDPR/PECR fluency.
• A solution-oriented, continuous-improvement thinker - calm under launch pressure, and comfortable being the person everyone depends on. 

Benefits & culture

Part of the Zellis Group, Moorepay is a team of over 500 friendly professionals across four offices in Swinton (Manchester), Sheffield, Birmingham and Kochi (India). We’re passionate about making Moorepay a fantastic place to work for every single one of our colleagues. The average length of service at Moorepay is 12 years, which speaks for itself!

To help make Moorepay such a great place to work, we focus on three things in our company culture: mental health support, maintaining a healthy work/life balance, and equal opportunities and inclusion for all. 

Here’s what you’ll gain if you join our team: 

• A career packed with opportunity, in a stable and growing company.
• A comprehensive programme of learning and development.
• Competitive base salary.
• 25 days annual leave, with the opportunity to buy more. You’ll even get your birthday off as well!
• Private medical insurance.
• Life assurance 4x salary.
• Enhanced pension with up to 8.5% employer contributions.
• A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.