Job Title: Application Support Advisor
Location: Exeter Office based with one flexible work from home day
Company: Re-flow

About Us:
Re-flow is a dynamic company providing cutting-edge field management software that transforms the way businesses operate. We pride ourselves on delivering exceptional customer service and technical support to help our clients achieve their goals. We’re looking for a Application Support Advisor to join our growing team and be the first point of contact for our customers.

The Role:
As a Application Support Advisor, you will advise users on best practice usage of Re-flow, as well as troubleshooting and resolving issues related to our SaaS platform. Your role will involve guiding customers through solutions, escalating complex problems to appropriate teams, and ensuring a seamless experience that keeps our clients productive and confident in using Re-flow.

Key Responsibilities:

• Provide first-line technical support to customers via phone, email, and live chat.
• Troubleshoot and resolve software-related issues, guiding customers step-by-step.
• Assist users in navigating the platform, offering tips and best practices.
• Log and manage support tickets in our Helpdesk system, ensuring clear and thorough documentation.
• Escalate complex or unresolved issues to the second-line support or development teams.
• Collaborate with internal teams to identify and resolve recurring issues.
• Contribute to creating and maintaining a knowledge base of FAQs and guides.

About You:

• Excellent communication (both written and verbal) and interpersonal skills with a customer-first attitude.
• A team player who enjoys helping others and thrives in a collaborative setting.
• Strong troubleshooting and problem-solving abilities in a software environment.
• Ability to prioritise and manage multiple queries in a fast-paced environment.
• Proficient in using support ticketing systems and collaborative tools.
• Previous experience in SaaS technical support or customer service is a plus.
• Tech-savvy and quick to learn new systems; Knowledge of SaaS platforms, basic API integrations, or workflow software is advantageous, but not required.

What We Offer:

• Competitive salary and benefits package.
• Private Dental/Health Care
• Opportunities for professional growth within a supportive, innovative company.
• The chance to be part of a passionate team that values collaboration and customer success.

About the job

Are you looking for your next career move as an Assessment Officer, where you can support people, build valuable skills, and be part of a fast-paced digital environment?

Transformative Business Services (TBS) works with some of the largest Government and Public Sector clients in the UK, delivering high-quality recruitment support services that help shape future talent.

We’re looking for confident, tech-savvy individuals to join a dynamic and fast-paced assessment delivery team. You’ll play a key role in delivering live, online assessments using platforms such as Sova and Microsoft Teams, managing multiple channels and supporting candidates throughout the process. Strong IT skills are essential, as you’ll be working across several systems simultaneously while maintaining accuracy and attention to detail.

You’ll be supported from day one with a comprehensive two-day training programme, followed by hands-on shadowing with an experienced mentor to help you build confidence and capability. Everything you need – from scoring guidance to scripts – is fully integrated into the Sova platform, with clear processes in place to ensure consistency and quality.

This role suits individuals with strong organisational skills, excellent timekeeping, and an understanding of behavioural and strengths-based assessments.

If you thrive in a collaborative environment, enjoy working with technology, and are committed to delivering a high-quality candidate experience, this could be the perfect opportunity for you.

What you need to know:

• Candidates must be based within commuting distance of Newport, Wakefield or Croydon. This is a hybrid role requiring regular on-site attendance (approximately once per month). Please note this is not a flexible location role, and travel expenses for office attendance are not covered. Working patterns are aligned to assessment schedules.
• This role requires experience in assessment delivery (e.g. recruitment, interviewing, or structured candidate assessment).
• Full training provided on systems including SOVA and MS Teams.
  
  

What you'll be doing:

• Facilitating and delivering professional online assessments, interviews, and role play exercises in line with structured assessment frameworks.
• Supporting candidates throughout the process, ensuring a positive, fair, and consistent assessment experience.
• Accurately recording assessment outcomes while ensuring all sessions are delivered on time and to required standards.
• Providing technical support to candidates and working collaboratively with colleagues to ensure smooth end-to-end assessment delivery.
  
  

What you’ll bring:

• Experience evaluating individuals against defined criteria and making objective, evidence-based decisions
• Strong communication skills and the ability to put people at ease.
• High attention to detail and confidence following structured processes.
• A calm, professional approach in a busy, people-focused environment.
• Confidence using digital platforms.
• A team-focused mindset with a willingness to learn and develop.
  
  

It would be great if you had:

• Experience using SOVA or similar assessment platforms
  
  

What’s in it for you?

• Full training and ongoing development to support your career growth
• Flexible hybrid working arrangements
• The opportunity to work with high-profile public sector clients
• A supportive, collaborative team environment where you can develop your skills
  
  

If you are interested in this role but not sure if your skills and experience are exactly what we’re looking for, please do apply, we’d love to hear from you!

Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you’re interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.

Employment Type: Full time, 24 month contract

Location: Newport, Wakefield or Croydon

Internal Recruiter: Chloe

Salary: £27,781 (£29,798 for Croydon London weighting)

Benefits: 25 days annual leave with the option to buy extra days, health cash plan, 4 x death in service life assurance, pension, 3 days paid volunteering, 5 days paid carers leave and generous flexible benefits fund which you can take in cash.

Performance Marketing Manager

About the role

The role 

Moorepay is an Apax-backed payroll and HR software business. This role owns the performance engine - paid and organic search - that turns budget into qualified pipeline at an efficient cost. You run our channels end to end - paid search and social, marketplaces and review sites, CPL partners, and the organic-search and conversion paths on our website - and you own the numbers that decide whether it works: cost per qualified lead (SQL), conversion to pipeline, and channel-level CAC. 

As we build paid capability in-house, this is the engine room of demand. You report to the Head of Demand Generation. 

This is a hybrid role, based 1-2 days a week in our Swinton office

What you will own 

Performance, revenue & return 

• Inherit the specialist-built paid and workflow engine (live from August 2026) and bring it fully in-house - owning the channels, tracking and reporting end to end as the engagement transitions. 

• Own the paid and performance channels end to end - how they are run, optimised and scaled - accountable for qualified pipeline, cost per qualified lead and channel CAC, within the strategy and budget the Head of Demand Generation sets. 

• Plan, forecast and allocate spend for revenue contribution, where it drives the most commercial value. 

• Own the channel numbers: cost per SQL, SQL-to-meeting conversion, and pipeline contribution. 

• Test incrementality and channel ROI continuously, and reallocate to what pays. 

• Use competitor and market intelligence to find new channels, growth opportunities and tactical edges. 

• Support the ABM programme with paid account targeting and retargeting against the priority-account list. 

Demand generation & funnel progression 

• Own the campaigns that move prospects from first click to qualified pipeline - new logo and, through retargeting and paid audiences, cross-sell into the base where expansion pays. 

• Own bottom-of-funnel website performance: CRO, landing pages and CTAs, and traffic into high-intent journeys. 

• Use personalisation (e.g. Webeo) to lift conversion and lead quality. 

• Work with Product Marketing and Brand so on-page message, value propositions and journeys convert - and stay on-brand while they do. 

Channel & budget management 

• Own and optimise all paid search and social (Google, Bing, Capterra, Approved Index and similar): campaign structure, budget and pacing, and ongoing creative, keyword and landing-page improvement. 

• Own CPL partnerships (Approved Index, You Shortlist and similar): supplier performance, ROI and lead-quality tracking, and sourcing new partners that pay. 

• Manage review and marketplace platforms (Capterra, Expert Market and similar) against CPC performance, budget and ROI. 

• Extend search beyond Google - build visibility in AI search and answer engines as buyer research shifts there. 

• Execute the SEO and organic-search strategy the Head sets - on-page, technical and content priorities, keyword and ranking work - to grow high-intent organic traffic and lower blended CAC. 

• Own paid and organic execution in-house - the channels, the tracking and the reporting - so they improve continuously against CAC, qualified pipeline and revenue. 

Commercial alignment, data & team 

• Ensure every demand-generated lead is captured in the CRM and reported accurately for performance and attribution. 

• Work with Business Development to lift SQL-to-meeting conversion and close the loop on lead quality. 

• Start hands-on with our agency partners - tight briefs, clear success measures, performance held to account - and build the in-house capability and team over time as the function scales. 

Skills & experience

Who you are

• You have run a paid B2B budget at scale against CAC and pipeline targets, and made the calls on where it went.
• Fluent in the economics - cost per lead, CAC, conversion to pipeline, incrementality - and able to prove what your spend returned.
• Deep across paid and organic search (Google Ads, LinkedIn, GA4, SEMrush) and the analytics behind them; at home with experimentation and CRO.
• B2B SaaS demand experience, ideally including marketplace and intent channels (Capterra and similar).
• You use AI tools daily - creative testing, analysis and optimisation - and can show the gains.Comfortable owning a budget and developing a small team.
• Useful tools in this stack: HubSpot, SEMrush, Google Ads, GA4, WordPress, Hotjar and Excel

Benefits & culture

Part of the Zellis Group, Moorepay is a team of over 500 friendly professionals across four offices in Swinton (Manchester), Sheffield, Birmingham and Kochi (India). We’re passionate about making Moorepay a fantastic place to work for every single one of our colleagues. The average length of service at Moorepay is 12 years, which speaks for itself!

To help make Moorepay such a great place to work, we focus on three things in our company culture: mental health support, maintaining a healthy work/life balance, and equal opportunities and inclusion for all. 

Here’s what you’ll gain if you join our team: 

• A career packed with opportunity, in a stable and growing company.
• A comprehensive programme of learning and development.
• Competitive base salary.
• 25 days annual leave, with the opportunity to buy more. You’ll even get your birthday off as well!
• Private medical insurance.
• Life assurance 4x salary.
• Enhanced pension with up to 8.5% employer contributions.
• A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.

Marketing Operations Manager (12 month Fixed Term Contract - maternity cover)

About the role

The role 

Moorepay is an Apax-backed payroll and HR software business, building the demand engine to grow faster. The Marketing Operations Manager owns the systems, data and processes that turn marketing activity into qualified, sales-ready demand. Owning the martech and AI stack, lead and campaign operations, ABX operations and lifecycle execution, the role is the operational backbone of a marketing function measured on pipeline and conversion - not volume. 

You will plan and technically execute campaigns for both the demand and brand teams, own the forward plan and performance of the martech stack, keep us compliant (GDPR/PECR), manage vendors alongside procurement, set the operating standards and SOPs the team runs on, and lead a team of two - a Marketing Executive and a Marketing Coordinator. You will sit on the CRM steering group and lead by example as a data steward. 

This role is a hybrid role, we ask to see you twice a month in our Swinton office  

What you will own 

Campaign operations & execution 

• Own end-to-end campaign operations - the campaign calendar, planning, segmentation, targeting, QA, deployment and optimisation - for demand and brand alike. 

• Run robust QA and testing (A/B, multivariate, deliverability) so execution is consistently high quality, and work with the Marketing Analyst to turn performance into better next campaigns. 

Martech & AI stack 

• Own the stack for marketing execution - HubSpot at its core: campaigns, workflows, lead lifecycle and marketing-side configuration, plus roadmap and vendor relationships, to the requirements the Head of Demand Generation sets - partnering with the central data function, which owns enterprise integration, platform management and data governance, so integrations and data flows stay reliable and scalable. 

AI workflows 

• Design and govern AI and agent workflows across the stack - content operations, campaign build, data enrichment, reporting - to give a lean team outsized capacity, with brand-voice and attribution governance gates. 

Lead lifecycle, scoring & routing 

• Own the lead lifecycle framework: routing logic, lifecycle stages and SLAs with Business Development - every lead captured, qualified and moved to the right owner, fast. 

• Develop and maintain lead scoring, validated with the Marketing Analyst and Business Development. 

Lifecycle & nurture execution 

• Run the lifecycle and nurture journeys the Head of Demand Generation sets - segmentation, scoring and multi-touch nurture on the automation platform - across new logo and the base. 

ABX operations 

• Run the operations behind the ABM programme - priority-account data, intent signals, audience orchestration, and the workflows, routing and follow-up that turn reach into meetings - partnering closely with Business Development. 

Measurement plumbing 

• Instrument attribution and reporting with BI - the Head owns the model, you run the systems, BI reports neutrally - moving measurement from last-touch toward multi-touch. 

Governance, compliance & vendors 

• Set the SOPs, operating rhythms and documentation standards the team runs on; keep data quality and GDPR/PECR compliance tight; lead supplier relationships with procurement to get full value from every contract. 

Team 

• Lead and develop two direct reports (Marketing Executive, Marketing Coordinator) - coaching, performance and clear progression - and own work management across the team so activity lines up with our KPIs. 

Skills & experience

Who you are

• A marketing operations practitioner who has run the systems behind a pipeline-measured B2B function, end to end.
• Deep in HubSpot (or equivalent) - scoring, routing, workflows, integrations and reporting you built and troubleshot yourself.
• Strong on AI capability, first and third party, and how to turn it into real team productivity.
• A people leader who sets clear priorities, develops talent and builds a positive team culture.
• Governance-minded: high-quality SOPs, clean data, GDPR/PECR fluency.
• A solution-oriented, continuous-improvement thinker - calm under launch pressure, and comfortable being the person everyone depends on. 

Benefits & culture

Part of the Zellis Group, Moorepay is a team of over 500 friendly professionals across four offices in Swinton (Manchester), Sheffield, Birmingham and Kochi (India). We’re passionate about making Moorepay a fantastic place to work for every single one of our colleagues. The average length of service at Moorepay is 12 years, which speaks for itself!

To help make Moorepay such a great place to work, we focus on three things in our company culture: mental health support, maintaining a healthy work/life balance, and equal opportunities and inclusion for all. 

Here’s what you’ll gain if you join our team: 

• A career packed with opportunity, in a stable and growing company.
• A comprehensive programme of learning and development.
• Competitive base salary.
• 25 days annual leave, with the opportunity to buy more. You’ll even get your birthday off as well!
• Private medical insurance.
• Life assurance 4x salary.
• Enhanced pension with up to 8.5% employer contributions.
• A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.

Job Title: Mechanical Engineer

Reports to: Site Leader

Location: Bridgend UK

Company Description

Tymphany is a global leader in audio design and manufacturing, serving consumer, professional, conference, automotive, and component markets. With decades of electroacoustic expertise, the company partners with many of the world’s most respected brands to deliver high-performance sound solutions. Its global footprint spans advanced R&D and manufacturing facilities across Europe, the USA, and Asia, where over 5,000 employees drive continuous innovation and operational excellence.

At the core of Tymphany’s strength is its holistic X-IN-1 approach, integrating transducers, amplification, DSP/software, acoustic architecture, and mechanical engineering into fully optimized, vertically integrated systems.

In automotive, Tymphany partners with vehicle manufacturers and Tier 1 suppliers to deliver complete in-car audio systems, spanning transducer design, system architecture, amplification, and DSP integration.

Role Description

This is a full-time role for a Mechanical Engineer, based in Bridgend, with flexibility for some remote work. The successful candidate will be comfortable working in a fast-paced environment, with a strong team work ethic. The role will involve the design and development of mechanical components and systems for cutting-edge audio products for use in the automotive environment, employing 3D CAD and using process and tools from ITAF 16494 to deliver robust products and documentation to meet the needs of our customers.

Responsibilities include working collaboratively with cross-functional teams, contributing to research and development efforts, and managing projects to ensure high-quality and timely delivery.

Core Responsibilities

• Design and engineer acoustic transducers, amplifiers and enclosure assemblies and components for automotive applications.
• Assembly BOM creation and management.
• Perform DFMEA analysis with the acoustic design team,
• Design for Manufacture (DFM) / Automation (DFA) / Quality (DFQ) / Cost (DFC).
• Component & Product mechanical simulation using COMSOL.
• Interfacing with Suppliers on DFM and part development and manufacture.
• First off parts inspection against drawing & design intent.
• Application of statistical tolerancing analysis techniques to determine best performance / reliability/ cost component design.
• Accurate component part weight development based on material properties
• Communicate designs to laboratory to prepare CAD models for prototyping and testing in real life environments
• Use of 3D CAD packages such as SolidWorks for development of designs.
• Support RFQ activities
• Travel to customer and Tymphany sites to support project activities.

Qualifications

• Proficiency in Mechanical Engineering principles and Machine Design
• Ideally 3-5 years experience in a similar role
• Advanced skills in Computer-Aided Design (CAD) software.
• Experience, or a willingness to learn simulation software and techniques.
• Experience in Project Management to plan, organize, and deliver tasks efficiently
• In-depth knowledge and experience with Research and Development (R&D) processes
• Strong problem-solving abilities and attention to detail
• Excellent communication and teamwork skills
• Bachelor’s degree in Mechanical Engineering or a related field
• Experience in the audio or manufacturing industry is a plus

Job Title: Acoustic Engineer

Reports to: Acoustic R&D Lead

Department: Automotive, Peerless

Location: Bridgend, UK

1. Our Peerless vision is to empower acoustic engineers with best-in-class acoustic technology solutions with the audio system in mind.

Job Summary:

As the Automotive industry continues to evolve in an unprecedented and historical pace, the need for new audio solutions is ever present. It is Tymphany’s intention to play a leading role in this new vehicle audio landscape. It is within this role that we will drive the innovation in this market. This job encompasses the development of industry leading automotive transducers and systems from early development to manufacturing. An Acoustic Engineer in this role is expected to work alongside the Mechanical Engineering team to ensure products are designed with quality, cost and timing in mind. A person doing this role is fully responsible for the Acoustic performance of the products they are working on. An acoustic engineer is responsible for keeping all historical design data is kept following internal and Tymphany procedures. The Acoustic Engineer will also work with the Acoustic Team to ensure facilities, equipment, procedures, etc. are all up-to-date and aligned with current needs. As Tymphany is a global company, an Acoustic Engineer is expected to work collaboratively with all other departments of the business ensuring projects run smoothly. A mix of simulations, measurements, prototype builds, validation and documentation is the core of the responsibilities of this role, and innovation is highly encouraged!

Responsibilities:

• Own full transducer projects from an acoustic standpoint, including modelling, prototyping, testing, and optimisation.
• Optimise designs for performance, cost, and manufacturability in coordination with production teams.
• Independent modelling, design, and validation of transducers using simulation tools (e.g. COMSOL).
• Develop and test prototypes, iterating designs based on acoustic and mechanical performance.
• Lead setup and execution of detailed electroacoustic measurements and reliability tests.
• Analyse acoustic data to support design decisions and communicate findings to stakeholders.
• Contribute to BOM generation, tolerance analysis, and documentation for mass production.
• Collaborate with cross-functional teams to integrate transducer systems into final products.
• Own the generation and maintenance of engineering documentation, including design specifications and test reports.
• Participate in the invention disclosure process by documenting novel design concepts and test methods to support the filing of patents and protection of company IP.
• Create and participate in internal process development and improvements.
• Assist in mentoring interns and graduate engineers.
• Attend trainings, seminars, conferences and industry events to promote Tymphany/Peerless Automotive vertical.
• Travel to other Tymphany sites to support global projects.

Essential Skills and Experience:

• Degree in acoustics, audio engineering, mechanical/electrical engineering, or a closely related field.
• Self-motivated, passionate about audio and have a genuine interest in electroacoustics.
• Solid experience in transducer design, modelling, and testing and solid foundation in electroacoustic theory and transducer.
• Proficient with acoustic simulation tools (e.g. COMSOL) and measurement systems (e.g. Klippel, APx).
• Able to manage full acoustic aspects of projects independently.
• Proactive and curious, with a passion for solving technical problems.
• Eager to grow expertise through hands-on development and mentorship but also independently.
• Team-oriented with effective communication across disciplines with collaborative mindset.
• Comfortable interacting with customers to support technical discussions and clarify requirements.
• Strong analytical and problem-solving skills, with acoustic engineering judgment.
• Organised and capable of handling multiple tasks within defined deadlines, strong self-management skills.
• Good documentation and reporting skills.
• Comfortable interpreting test data and contributing to technical discussions.
• Creative and pragmatic in applying engineering solutions.

Desired Skills and Experience:

• Previous Automotive experience and background.

• Experience working in a multinational company.

Company Core Behaviors

• Trust & Honesty – Honesty builds trust. Be true to your word, keep your promises and make sure you do what you say you will do.
• Teamwork - contribute your own ideas effectively and encourage others to do the same. Take a share of the responsibility and success with others. Encourage, accept and learn from constructive feedback.
• Accountability – Take full responsibility for decisions and seeing efforts through to completion.
• Integrity – Doing the right thing, even when no one is watching. Hold yourself accountable for your actions and be truthful.

The statements above are intended to describe the general nature and level of work being performed by people assigned to this job. Other duties may be assigned as needed.