Job Description

Senior Customer Success Manager – Fintech | Barcelona

Barcelona (Hybrid: 2 days/week in office)

€40,000 - €55,000 base (DOE)

We’re hiring a Senior Customer Success Manager for a high-growth fintech that’s just become part of a global HR & payroll group. You’ll manage a portfolio of enterprise clients shaping success plans, building relationships, and driving real impact. This is your chance to join a mission-led, fast-growing company backed by a global leader - where you’ll have autonomy, ownership, and impact from day one.

What You’ll Do:

• Own and grow relationships with key B2B accounts (UK + Spain)
• Lead strategic reviews, success plans, and product engagement
• Mentor junior team members and help shape CS processes
• Collaborate cross-functionally with onboarding, marketing & product

What We’re Looking For:

• 3+ years’ experience in B2B CS (SaaS, fintech or tech)
• Fluent in English & Spanish
• Strategic, data-driven, and hands-on
• Curious, proactive, and motivated to grow with a scaling business

Perks & Benefits:

• €40–55k base salary
• 26 days holiday (including Christmas break)
• Hybrid working + 4 weeks/year from anywhere
• Home office budget
• Private health & dental cover, wellness perks, and discounts

Apply now or message me to find out more.