Job title: Systems Support Analyst
Job type: Permanent
Emp type: Full-time
Salary type: Annual
Salary: GBP £38,656.00
Job published: 03/25/2026
Job ID: 41994

Job Description

Software Support Analyst
Neath, 2 days onsite each week
Salary up to £42,000 per annum plus benefits
 
Are you looking for a technical role with real variety where you work across SQL, integrations and business critical systems as part of a major digital transformation?
 
This role sits within the Innovation team and blends data work, application support, integrations and small enhancements. You will help modernise systems across the organisation while keeping day to day operations running smoothly.
 
What you will do
  • Work heavily with SQL across queries, tuning and larger datasets
  • Support core business applications and improve how they operate day to day
  • Contribute to technical change within the wider transformation programme
  • Assist with integrations and API related work as systems become more connected
  • Deliver small enhancements, configuration tasks and process improvements
  • Use C#, HTML or CSS occasionally, but not as a main focus
 
What we are looking for
  • Strong SQL experience and confidence working with data
  • Background in supporting applications and resolving technical issues
  • Understanding of APIs and integrations, or interest in developing that skillset
  • Ability to work across multiple tools and systems rather than one narrow specialism
  • Hands on, practical approach and comfortable managing both BAU and project work
 
Benefits package
  • 35 hour week, hybrid working, 25 days holiday plus bank holidays and 2 Christmas leave days, increasing to 31 with long service
  • Employer pension contribution rising from 4% to 8% with service
  • Death in service at three times salary and enhanced sick pay that increases each year
  • Private healthcare and a supportive, people focused culture with training and long term development opportunities
 
If you would like to find out more, please contact James Chau at james.chau@identifysolutions.co.uk.
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