Job title: IT Support Engineer - 12 Months FTC
Job type: Permanent
Emp type: Full-time
Salary type: Annual
Salary: GBP £30,000.00
Job published: 09/01/2026
Job ID: 44514

Job Description

IT Support Engineer
Location: St Athan, South Wales
Salary: Up to £30,000 per annum + benefits
12 Month Fixed-Term Contract
 
Ready to take the next step in your IT career? We're working with a leading aerospace organisation to find an IT Support Engineer to provide essential support across a busy operational environment.
 
About the Role
You'll be the go-to person for day-to-day IT support, helping users across the business by resolving technical issues, managing support tickets and ensuring systems and devices remain operational. This is a varied 1st/2nd line role with exposure to Microsoft technologies, networking and end-user support.
 
Key Responsibilities
  • Deliver 1st and 2nd line support for hardware, software and connectivity issues
  • Manage and resolve helpdesk tickets
  • Configure and deploy laptops, desktops and peripherals
  • Support Microsoft 365 and Azure environments
  • Troubleshoot networking and user-related issues
  • Provide onsite support and assist remote users across multiple locations
 
Skills & Experience
  • Previous experience in an IT Support, Service Desk or 1st/2nd Line role
  • Strong Microsoft 365 knowledge
  • Good understanding of Windows environments and networking fundamentals
  • Excellent troubleshooting and problem-solving skills
  • Strong communication and customer service skills
 
Desirable
  • Microsoft Azure experience
  • Salesforce exposure
  • Relevant Microsoft or CompTIA certifications
 
If you would like to find out more, please contact James Chau at james.chau@identifysolutions.co.uk.
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