Job title: IT Engineer
Job type: Permanent
Emp type: Full-time
Industry: Leisure and Sport
Functional Expertise: Account Manager Business Development Manager Commercial Manager
Salary type: Annual
Salary: negotiable
Location: Caerphilly, UK
Job published: 09/22/2025
Job ID: 39017

Job Description

IT Engineer (2nd–3rd Line)

📍 Caerphilly | 💻 On-site (5 days, 1 WFH day after probation) | 💰 £30-40,000 + £3,600 bonus

We’re looking for a skilled IT Engineer to join a busy technical team, providing 2nd–3rd line support while also getting involved in project delivery. This is a role with plenty of variety, where you’ll handle escalations, work across infrastructure and cloud, and develop your skills further with training and certifications supported.

What you’ll do:

  • Troubleshoot and resolve 2nd–3rd line issues across infrastructure, cloud, and networking.

  • Support and deliver IT projects (migrations, deployments, implementations).

  • Manage Microsoft 365, Azure, Windows Server, VMware/Hyper-V.

  • Work with storage/backup solutions (SAN, NAS, Veeam).

  • Support security technologies (firewalls, VPN, wireless).

What we’re looking for:

  • Proven 2nd/3rd line support experience.

  • Strong knowledge of Microsoft 365, Azure, and Windows Server.

  • Virtualisation experience (VMware, Hyper-V).

  • Networking & security skills (VLANs, VPNs, firewalls).

  • Backup/storage knowledge.

  • Certifications (Microsoft, VMware, CompTIA, ITIL) are a bonus – or willingness to work towards them.

What’s on offer:

  • Competitive salary + £3,600 guaranteed annual bonus.

  • Training budget and support for new certifications.

  • Variety – no rigid silos, with opportunities to take on projects.

Apply today and take the next step in your IT career.