Job Title:

Project Manager

Grade Title:

Senior Business Support Specialist

Grade Level:

3A

Reports To (Title):

Programme Manager

Business Stream:

Job Holders Name:

Version Date:

With support from Senior Project Managers and Programme Managers, the Project Manager will undertake the delivery of projects within the Group-wide business change portfolio and in accordance with the appropriate LR delivery framework.

The Project Manager will have an understanding and experience of project management methodologies and the application thereof and will be responsible for the delivery of the projects or workstreams that have been assigned to them.

They will be responsible for delivery from Inception through to Closure and should have experience of all aspects of Project Management. The Project Manager will lead a Project Team and will additionally manage a group of Stakeholders who will have clear expectations.

The Project Manager will ensure that all scope is delivered on time, to agreed quality standards and within approved budget with appropriate monitoring and control. This includes the preparation, review and stakeholder endorsement of all project documentation needed as part of the project.

They will be an ambassador for LR Group through successful project delivery that supports the achievement of LR’s strategic goals and objectives.

1

Responsible for the successful delivery of assigned workstreams and projects as measured by scope, timescale, budget, and quality of the delivered solution in accordance with the appropriate Lloyd's Register delivery framework

2

Responsible for the successful delivery of multiple projects or workstreams that will be assigned from either individual or multiple project plans, dependent upon size and scale of the activity.

3

Leading of Project Teams and management of Stakeholders across LR to ensure a successful outcome

4

Scheduling of, and preparation of materials for, the Project Steering Groups with appropriate Sponsorship and representation from all key Business Areas to ensure key and timely decision making alongside the removal of any project roadblocks

5

Responsible for the preparation of regular project reports for differing audiences to include the Project Team and Key Stakeholders.

6

Preparation of all project management documentation. This includes but is not limited to Project Charters, Project Reports, Key Deliverables against Requirements, Risk & Issue Registers, Escalation Reports, Project Board Presentations, Lessons Learned Reports, Project Minutes & Actions

7

Proactively managing financial plans to support the project delivery and ensure cash-flow for each project stage. This will include regular financial reporting of spend against budget, forecast versus actuals, plus a tolerance report.

8

Creation and execution of viable project plans with clear stages & gateways that will be subject to continuous review as part of the project management process

9

Managing all stakeholders and governance of the project

10

Management of resources for successful delivery of the project

11

Ensure new services are transitioned into production using the transition and quality gate framework

12

Applying and enforcing project methodology & Software/Product Lifecycle Development standards

13

Managing project risks and issues and delivering appropriate reporting. Chairing regular risk & issue review meetings where mitigations can be agreed and escalated into the Steering Group if required.

14

Responsible for the escalation of any project matters as required and through the appropriate channels

Technical/Professional Qualifications/Requirements:

1

Experience and knowledge of project management processes, principles and methodologies and the application thereof:

• Recognised professional project management qualification or equivalent experience
• Good commercial acumen able to effectively manage the third-party suppliers and the overall project budget
• Good stakeholder management skills
• Good written and verbal communication skills
• Excellent attention to detail
• The ability to identify and proactively manage project risks and to escalate in a timely fashion through the appropriate channels

2

Ability to communicate at all levels and good negotiating and influencing skills

3

Results-oriented and customer focused, whilst ensuring all affected teams are equally engaged and aware of project requirements in sufficient time to meet them

4

The ability to receive guidance and steer on projects and workstreams assigned

5

Good time-management skills with the ability to prioritise assigned activities

6

Proficient in the use Microsoft Office, including PowerPoint, MS Project, SharePoint, and Visio.

LR Values

We care

• We care about the safety of everyone
• We respect each other and the wider communities we work in.
• We’re passionate about giving back to society, leaving the world a better place than we found it.

We care about each other, our clients and the environment

We share

• We strive to be leaders in our profession with unparalleled expertise
• We’re committed to quality and work together to find the best solution.
• We’re inquisitive and curious and never stop learning to further our knowledge

We share our expertise with each other, with our clients and with all our stakeholders

We do the right thing

• We’re independent and impartial
• We show integrity in everything we do
• We’re brave and courageous and we never compromise our standards or safety

We do the right thing in every situation

Customer Focus (Level 3)

Takes responsibility for delivering customer needs

• Listens and asks questions to gain an understanding of customer needs and expectations
• Ensures that colleagues are aware of customer needs and understand how their role impacts the customer
• Anticipates customer needs, actively seeking feedback to improve satisfaction
• Takes responsibility for resolving problems within the scope of his/her experience
• Balances customer needs with safety, operational and commercial constraints

Teamwork (Level 3)

Actively includes, engages, and supports others

• Values the input and expertise of colleagues, encouraging them to express their views and ideas
• Trusts and supports colleagues, seeking common ground to strengthen working relationships
• Assumes positive intent, resolving differences with others to achieve ‘win-win’ outcomes for colleagues and customers
• Willingly shares knowledge and expertise with others
• Adapts personal behavioural style to work more effectively with colleagues and customers

Communicating and Influencing (Level 3)

Tailors and structures communication to specific audiences to engage and inspire

• Communicates clear objectives, expectations, and purpose for the team, supporting them in taking ownership
• Presents ideas logically, concisely, and persuasively, adapting content and style for the audience, using relevant and accurate data
• Communicates in a manner consistent with LR values and stays professional when challenged
• Encourages positive, open, and 2-way discussion, demonstrating empathy, rapport, and fairness
• Is approachable, fully involves others in decisions and ideas when appropriate, gaining commitment and trust

Professional Expertise (Level 3)

Ensures professional competence and shares knowledge with others

• Is enthusiastic about sharing knowledge and experience with others
• Pursues appropriate learning, development, and feedback opportunities to enhance own performance
• Keeps up to date with specific technical/professional/functional skills and knowledge
• Maintains awareness of latest legislation, regulation and standards and updates relevant qualifications/CPD requirements
• Regularly reviews and updates their own PDP, supporting and encouraging others in their personal/career development

Setting Direction (Level 3)

Considers the wider picture and brings this understanding to bear on decisions / actions

• Translates wider LR strategy into clear goals, priorities, and expectations for the task/project/team
• Takes time to consider the broad implications and context of specific issues and actions
• Considers wider organisational priorities when making decisions and setting own priorities
• Able to navigate through a range of issues to define a clear way forward
• Questions the conventional, thinks laterally, considers ‘what if scenarios’

Commercial Acumen (Level 3)

Takes a commercial view when making decisions and acting

• Demonstrates an understanding of how key decisions and strategies affect the top and bottom line
• Considers cost implications and benefits of actions and decisions with awareness of budget
• Balances time, cost, and quality variables without compromising on health and safety
• Uses resources effectively and identifies appropriate alternatives /efficiencies
• Initiates improvements to cut costs, improve efficiencies or seize opportunities

Problem Solving (Level 3)

Assesses problems and develops pragmatic solutions

• Uses effective sources/questions to get to the nature of a problem, spotting gaps/flaws in data, information, or arguments
• Considers issues from different perspectives, assessing the impact of any solution, thinking beyond own business function
• Encourages others to share, build on, and consider new ideas and ways of solving problems
• Makes well-timed decisions even when some information is unavailable
• Communicates tough business decisions, without blaming others

Delivering Results (Level 3)

Plans and prioritises workload to ensure goals/targets are achieved

• Is well-organised, using structured plans, prioritising, and managing time effectively to meet deadlines and targets
• Balances a range of conflicting priorities and tasks to determine the best way forward
• Holds regular team reviews to track goals, giving clear feedback to drive performance and address issues
• Identifies barriers to achievement and actively seeks to minimise them
• Demonstrates a high level of drive, enthusiasm, and a positive attitude to work, remaining calm under pressure

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