Company: On Device

Position: Sales Development Representative

Location: London/Hybrid

Start: September

Salary: £ per annum

Work Pattern: Monday to Friday 9.00am - 6.00pm

Company

On Device is a leading Brand Lift Measurement company. We partner with the world’s largest advertisers, AdTech’s, media agencies and media owners to measure and enhance the effectiveness of brand advertising, through world-class brand lift measurement products. With offices in London, Singapore and Sydney, we’re proud to have been named one of the Best Companies to Work for in both 2023 and 2024.

Role

We’re seeking a qualified Sales Development Representative (SDR) to join our London based sales team. The SDR is a newly created position, with the objective of further accelerating sales growth. The SDR will be responsible for finding and screening potential customers for our brand lift measurement products.

This is a target-based role, with responsibility for generating “Intro Call” meetings with highly qualified leads for Sales Account Directors. The SDR will work closely with the marketing team as the first line of communication with a prospect. The ideal SDR has a strong understanding of the sales process and excels at researching, developing and qualifying leads, setting up the sales closers (Account Directors) for success. The role requires someone who is a quick learner with strong communication skills and an ability to quickly understand our product offerings and pitch them effectively based on the buyer persona.

The Role reports to the Account Director - New Business, with a dotted line into the CGO (Marketing).

Objectives

• Represent On Device’s products, using comprehensive product and market knowledge to explain how our solutions meet customer needs.
• Generate leads and build relationships to qualify and nurture prospects through to the first “Intro Call” meeting.
• Manage and maintain a pipeline of interested prospects and engage Account Directors in next steps.
• Identify and positively influence gatekeepers, pitching our products and methodologies against competitor offerings
• Identify best practices for refining the company’s lead-generation playbook and sales collateral.

Responsibilities

• Utilise Hubspot, list research, data enrichment, email sequences and other techniques to generate new sales opportunities.
• Identify ICPs and complete the discovery process to qualify leads as SQL and understand the client’s problem and the appropriate product solution.
• Build long-term, trusting relationships with prospects to generate sales opportunities for products with a long buying-cycle.
• Set up and participate in “Intro call” meetings between SQL and Account Directors.
• Report on lead funnel performance on a weekly basis and devise and document strategies to refine our lead development playbook to increase the number of booked “Intro calls”.

Requirements

• One of more years of experience in sales, with a track record of exceeding lead generation targets.
• Proven success in achieving meetings targets and screening for high-intent to buy.
• Strong communication skills via email and phone.
• Highly organised with proficiency in Hubspot or other CRM software.
• Effective with Sales Navigator, Apollo, ZoomInfo or equivalent research and list generation tools.
• Ability to work effectively between the sales and marketing functions to continually optimise our end to end sales process.
• Previous experience with brand lift, measurement products or high volume SAAS sales is highly desirable.

Benefits

We want our team to know they are important to us and we offer the below perks and benefits:

• 25 days annual leave
• Day off for your birthday (or can be switched for wedding or moving house)
• An additional day’s holiday for each year of service to a maximum of 30 days
• Sabbatical after 5 years’ service and 10 years’ service
• BUPA health cash plan (including dental and eyecare)
• Bike to work scheme
• Season travel ticket loan
• Remote working in a different location
• Flexible/Hybrid working
• Access to our London office
• Contribution towards home office (separate from laptop/IT equipment)
• Regular company socials
• Enhanced maternity and paternity leave
• Early Friday finish during the summer months
• Bonus scheme (target dependant) 

• Annual salary reviews (discretionary)
• Team lunches and work anniversary lunches
• Training programme in place for all employees

.

On Device is an equal opportunities employer and there shall be no discrimination to any candidates based on age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation.

We recognise that diversity encourages better business and as such, we actively promote equal opportunities at all levels. We welcome all applications from a wide range of candidates. Selection for roles will be based on individual merit alone.

To apply, please send your CV to our HR Coordinator lucy.eglinton@ondeviceresearch.com.

Job Description // Senior Delivery Manager

Objectives

As a Senior Delivery Manager you will:

1. Lead team performance and the effective delivery of complex, high-risk programmes and delivery for us and our clients.
2. Lead delivery management and foster best practice for us and our clients
3. Support us to build a profitable sales pipeline
4. Support our start-up mentality and work collaboratively to drive growth

Tasks

Tasks have been identified for each Objective.

1. Lead team performance and the effective delivery of complex, high-risk programmes and delivery for us and our clients.

• Agile and Lean practices. You know how to coach and lead teams in Agile, Waterfall, Hybrid and Lean practices. You are a recognised expert that advocates these approaches, continuously reflecting and challenging the team. You can create or tailor new ways of working; you are always innovating.
• Commercial management. You can take responsibility for complex relationships with contracted suppliers. You can identify appropriate contractual frameworks and identify appropriate suppliers. You know how to negotiate with contracted suppliers. You can get good value out of contracts and suppliers.
• Communication skills. You can mediate between people and mend relationships, communicating with stakeholders at all levels. You can manage stakeholder expectations and facilitate discussions about high risk and complexity even within constrained timescales. . You can speak and represent the community to large audiences inside and outside of government.
• Financial management. You know how to negotiate, influence or set budgets in complex environments. You can write or input into business cases and can communicate business-value propositions.
• Life-cycle perspective. You can apply experience of multiple parts of the product life cycle. You can recognise when it is right to move forward and when it is right to stop. You can recognise the appropriate deliverables and the right people to meet these. You are able to work with other agile delivery operations throughout the product life cycle. You can plan and engage with the appropriate stakeholders at a particular stage in the project.
• Maintaining delivery momentum. You know how to optimise the delivery flow of teams. You actively address the most complicated risks, issues and dependencies including where ownership exists outside the team or no clear ownership exists. You can identify innovative ways to unblock issues.
• Making a process work. You can identify and challenge organisational processes of increasing complexity and those processes that are unnecessarily complicated. You can add value and can coach the organisation to inspect and adapt processes. You know how to guide teams through the implementation of a new process.
• Planning. You know how to lead a continual planning process in a very complex environment. You can plan beyond product delivery. You can identify dependencies in plans across services and coordinate delivery. You know how to coach other teams as the central point of expertise.
• Team dynamics and collaboration. You can identify problems or issues in the team dynamic and rectify them. You can pull out issues through agile health-checks with the team and provoke the right responses. You can engage in varying types of feedback, choosing the right type at the appropriate time and ensuring the discussion and decision sticks. You can accelerate the team development cycle.

1. Lead delivery management and foster best practice for us and our clients

• Encourage and facilitate continuous improvement to drive collaboration, increase velocity and improve quality of delivery
• Share knowledge through coaching and mentoring
• Receive regular, glowing feedback
• Become a trusted and indispensable asset

1. Support us to build a profitable sales pipeline

• Support strategic market and account planning to drive business development
• Identify, shape and convert opportunities with existing clients
• Support business development activities including networking, thought leadership, tendering, pitching and horizon scanning to feed our sales pipeline

1. Support our start-up mentality and work collaboratively to drive growth

• Help define our vision and strategy as requested
• Track our internal objectives and key results (OKRs) as requested
• Be flexible and constantly look for opportunities to improve everything we do
• Build strong networks within ED to identify and collaborate on work others are leading

First client engagement

Your first assignment will be to provide oversight and leadership across 2 delivery teams at a large South Wales Government Department client:

1. The Delivery team are undergoing discovery, alpha and beta phases and form 1/5th of a broader transformation programme.
2. The Continuous Improvement (CI) team are improving a suite of private/public beta services as part of BAU operations.

Key Responsibilities:

• Provide relevant challenge, advice, and guidance to shape critical areas of the transformation planning (e.g. BCM, capability, commercial, operating model).
• Ensure successful completion of key phases, including Disco, Alpha and Beta.
• Implement embedded and effective knowledge management practices, including work shadowing, to reduce post-transformation risks.
• Identify, respond to, and appropriately escalate issues to ensure smooth delivery.
• Update, accurately maintain, and reflect the progress of Delivery and CI teams.
• Work with the product owner community and the full delivery ecosystem to accurately size product backlogs and create a consolidated delivery plan for the entire delivery landscape.
• Collaborate with service teams to ensure effective alignment between delivery plans for both program and BAU (business as usual) activities.
• Maintain delivery momentum by providing support within workstreams, ensuring teams work towards commitments made in planning ceremonies and addressing risks, dependencies, and issues promptly.
• Provide necessary support/challenge to delivery teams to resolve problems and issues in a timely manner.
• Support Empyrean sales pipeline by contributing to tenders and pitches.

Responsible for staff/equipment

• Staf: none
• Equipment: Laptop

Reporting to…

• Line Manager: Greg Clark, Product Director
• Development buddy: Neal Murray

Appendix // team culture

At empyrean digital, our ambition is to attract, develop and retain a diverse and talented team by:

• supporting a broad range of amazing clients
• undertaking interesting and ambitious projects
• building our own suite of products that add real value
• creating a real sense of team

Our team culture is at the heart of what we do and who we are at empyrean digital. We want to grow a team which embodies the following values and pulls together to deliver a world-class service for clients.

• Curious // You are inquisitive and dig a little deeper to win.
• Driven // You are dedicated and demand quality, with an infectious hunger for excellence that inspires others.
• Collaborative // You are honest and transparent, admit mistakes and proactively seek different perspectives.
• Brave // You trust your instincts, are open to possible failure and are prepared to make the right call for customers, every time.
• Innovative // You are open-minded, thrive on change, and prepared to challenge conventional wisdom.

In order to achieve this, we have a firm focus on employee engagement. This means:

• Making everyone feel valued and trusted
• Making everyone feel heard
• Making everyone feel empowered

1.  
2. Interactions with other team members:

• Look out for one another
• Give and receive feedback graciously and mindfully
• Celebrate success together

1.  
2. Practical steps to we take:

• Buddy system
• Regular team meetings and personal development sessions
• Team socials and games nights

Programme Delivery Consultant

Who is Altus Consulting? 

Our business was founded in 2005 with the belief that Financial Services should be faster and more efficient and has subsequently grown to become a leader in strategic consulting and technology across Insurance, encompassing General Insurance, Specialty Markets, Protection and Health Insurance. Now part of Accenture UK’s Strategy and Consulting function, Altus Consulting today has a team of around 100 consultants working on some of the industry’s most complex problems and largest transformations. For the last four years Altus Consulting has been recognised in the Financial Times list of top UK Management Consulting firms.

With core offices in the beautiful city of Bath, as well as the City of London, Altus Consulting’s mission is to drive positive transformation in Financial Services for the benefit of our clients and their customers. Whether that’s through bold strategy, robust designs, innovative technology or reliable delivery, our people are passionate about the work they undertake in partnership with our clients, and about improving the industry they work in.

Why choose Altus Consulting?

If you are passionate about Financial Services and delivering business or technology solutions that make a genuine difference, then Altus is the place for you – for most roles, you don’t even need to have prior Consulting experience. We provide an inclusive, positive, safe business for all of our team to work in. As part of the broader Accenture team, you’ll have access to industry leading opportunities, genuine career advancement and an opportunity to work in a collaborative and highly stimulating environment.

In return you can expect:

The opportunity to work on some of the most interesting projects in Financial Services, across UK, Ireland and Africa. Supported by a close-knit team of industry and technology experts and using our tried and tested consulting toolkit, you’ll be given full training and support as you progress through your career as a consultant and participate in growing the business. Additionally, we provide:

• Hybrid and flexible working
• Highly competitive salary + performance bonuses
• Company bonus scheme
• Private medical insurance, life insurance, cycle-to-work scheme, pension matched contribution and a range of other benefits

The Role:

The Programme Delivery consultant (Project Manager / PMO) will provide project management / project management office expertise to our clients and Consulting project teams, manage active engagements and client accounts, and help to develop new business. As well as having excellent delivery skills, this role requires someone ambitious, innovative, hardworking and commercially minded. They will play a key role in the delivery of significant growth plans for Programme Delivery as a core area of Altus Consulting over the next few years.

Responsibilities:

• To deliver client engagements:

o Deliver consultancy engagements for Altus’s top-tier FS customers, providing project management / PMO expertise

o Work as part of a team or independently engaging with senior clients

• To develop Programme Delivery strategy, proposition and service offerings

o Utilisation expectation is >75%

• To own and manage client accounts where associates are deployed

o Undertake regular service reviews and production of dashboards to the client

o Manage and support deployed associates, assuring a high-quality delivery to the Client

• To develop Programme Delivery strategy, proposition and service offerings

o To be part of a collaborative Programme Delivery team, innovating and supporting the delivery of strategic objectives

o To contribute to the development and continuous improvement of the APEX delivery methodology and artefacts

o Contribute to marketing activity generating thought leadership and propositional collateral

• To support the development of new business

o Identify business development opportunities through existing accounts, consulting engagements and own network

o Shape proposals and bids based upon Altus’s Programme Delivery Services and Consulting industry models / toolkit

o Produce thought leadership and appear in the press

• To be an advocate of Altus Consulting and Accenture with clients and the industry, displaying role model behaviours in line with our strong company values and ethos.

Requirements: 

• Circa 5-10 years hands-on and proven experience of delivering change in Financial Services.
• A solid understanding of, and track-record in, the financial services industry
• Proficiency in change delivery methodology and practice
• Experience and solid understanding of Financial Services business & IT operations and change delivery
• Extremely thorough, inquisitive and hard working behaviours
• Excellent people and communication skills, able to confidently converse at Board level, with a track record of building strong business relationships
• Innovative and with a strong ability to articulate ideas, bringing them to life visually and presenting them formally to clients
• Understanding of IT fundamentals and different categories of FS systems
• Genuine passion and enthusiasm to make a difference for Altus, and to grow and develop Programme Delivery
• A history of building strong relationships with senior stakeholders
• A willingness to travel and undertake varying roles