Senior Product Manager (Contract)

• £550–625 per day | Outside IR35
• 6-month contract
• Remote (occasional travel to Leeds)

We’re looking for an experienced Senior Product Manager to step into a strategic leadership role across a diverse digital portfolio. This is a high-impact contract where you’ll bring proven expertise in digital product leadership, guiding delivery teams and senior stakeholders through key programme milestones.

What you’ll be doing:

• Take ownership of an established digital product portfolio, ensuring smooth knowledge transfer from the outgoing Product Manager.
• Provide strategic leadership, influencing investment decisions and engaging senior stakeholders.
• Act as the escalation point across multiple delivery teams, ensuring milestones are delivered to time and standard.
• Shape and drive digital product strategies while supporting the adoption of new operating models.
• Mentor and coach Senior Product Managers and the wider product team, embedding GDS standards and building capability across the product lifecycle.

What we’re looking for:

• Strong, proven track record of leading complex digital product portfolios at a strategic level.
• Experience working with senior leaders and executives, with the ability to set direction and influence decision-making.
• Deep understanding of product management best practice, including Government Digital Service Standards.
• Evidence of developing and coaching product teams, growing capability and confidence across the lifecycle.
• Comfortable operating in fast-paced, complex environments with multiple stakeholders and priorities.

This is a chance to make a real impact from day one, providing the leadership needed to deliver a large portfolio while helping to shape the long-term future of the product function.

Technical Lead Software Engineer (Java, AWS, React)

Want to architect APIs that enable construction of tomorrow's bridges & roads?

Fancy leading a huge AWS Cloud migration enabling faster, safer international travel?

Or building Tech-for-good systems to save lives?

If owning architecture & roadmap for customer projects & being the go-to technologist interests you, then this Principal Engineer role could be yours!

Salary to £95k + bonus, Stocks, 25 days' holiday, 5% pension, Healthcare/Insurance for you & family, Gym, Income protection + more! Hybrid working: 2x per month in London.

What's in it for you:

• You'd have autonomy on a real variety of software solutions for clients at the forefront of technical innovation
• You'd lead teams to deliver Tech architecture with Java, AWS, React, GitLab CI/CD, & open-source libraries
• You'll own client relationships & decide strategy & technical direction

What you'll bring:

• Strong Java, AWS & React - no need to be actively hands-on right now, although you'll be close to the tech
• Customer facing background & excellent stakeholder management skills
• Prior experience in consulting

You'll need to have resided in the UK for minimum 5 years & be eligible for SC clearance for this role. Sponsorship not available.

Want more info? Get in touch for an informal chat.

IT Engineer

Greater Cardiff – Hybrid working

Up to £29,000 per annum + bonus + benefits

Want to join a company that will support and fund a training programme designed specifically for you? Then read on!

Objective

To provide reactive and proactive technical support to end-users, ensuring first-fix wherever possible and maximum levels of customer satisfaction through service delivery excellence.

To contribute to the business by being a technical innovator, achieving mastery of the role, taking ownership and accountability for all that is delivered.

Skills

• Strong working knowledge of Microsoft Office applications with an emphasis on the Office 365 product suite.
• Working knowledge of supporting and administering Microsoft Office 365 tenant accounts.
• A strong understanding of computer hardware including but not limited to PCs, printers etc.
• A basic technical understanding and ability to troubleshoot IT networks and associated infrastructure.

Tasks

• First point of contact for inbound enquiries (by telephone and email), providing immediate technical support and resolution where possible
• To install/configure software remotely to end-user workstations where required.
• To support and troubleshoot client application and line-of-business software, liaising with third-party vendors where appropriate.
• To configure, support and troubleshoot hardware for end-users where required, including but not limited to printers, scanners, mobile devices, etc.

For further information and to receive a full role profile, please send in an up to date copy of your CV with your application or contact James Chau on james.chau@identifysolutions.co.uk

Job Title: Sales Development Representative (HealthTech SaaS)
Location: London (Hybrid – typically 1 day per week in office, commutable distance required)
Salary: Up to £45,000 base + OTE (c.£50,000)

About the Role

We’re looking for a proactive Sales Development Representative (SDR) to join a growing commercial team in the HealthTech sector. This is a high-energy, outbound-focused role where you’ll be responsible for building pipeline, booking meetings, and helping drive adoption of cutting-edge clinical trials technology.

You’ll work closely with sales and marketing, contributing to outreach campaigns, qualifying opportunities, and playing a pivotal role in scaling revenue growth.

Key Responsibilities

• Prospect into pharma, biotech, and CROs using outbound campaigns.

• Run cold calls, email sequences, and LinkedIn outreach.

• Qualify leads and book demos for Account Executives and Sales Leads.

• Work closely with marketing on event follow-up and campaign activity.

• Keep CRM (HubSpot) data clean and accurate.

• Hit weekly activity KPIs across outreach and qualified opportunities.

What We’re Looking For

• 2–4 years’ experience in SDR or outbound SaaS sales, ideally in healthtech

• Proven track record booking meetings and hitting KPIs.

• Strong communication skills – written and verbal.

• Comfortable working in a startup/scale-up environment where things move fast.

• Familiar with sales tools such as HubSpot, Slack, Apollo, Sales Navigator.

• Tech-savvy and adaptable (Apple/Mac environment).

• Ambition to progress into an Account Executive role.

What’s on Offer

• Up to £45,000 base salary + £50,000 OTE.

• 28 days annual leave (incl. statutory).

• Hybrid working – typically 1 day per week in London office.

• Flexible, supportive, and collaborative working environment.

• Opportunity to progress quickly into Account Executive.

• Be part of a mission-driven team making clinical trials faster and more successful.

Job Title: Account Executive (SaaS / HealthTech)
Location: London (Hybrid – typically 1 day per week in office, commutable distance required)
Salary: up to £56,000 base + commission

About the Role

We’re seeking an ambitious Account Executive with proven experience selling clinical trials software solutions (CTMS, EDC, RTSM, eCOA, eConsent, etc.) into pharma, biotech, or CROs. This is a new business role where you’ll be at the forefront of driving growth, owning outbound prospecting, pipeline generation, and supporting deal progression.

This is an exciting opportunity to join a scaling HealthTech organisation where you’ll work closely with Sales Leads, contribute directly to revenue targets, and have a clear progression path into leadership.

Key Responsibilities

• Drive outbound lead generation into pharma, biotech, and CRO accounts.

• Book and run discovery calls and product demos.

• Progress opportunities through the pipeline, supporting on proposals and negotiations.

• Collaborate with Sales Leads on strategy and closing.

• Hit weekly activity targets (qualified opps, demos booked).

• Represent the company at conferences and networking events.

What We’re Looking For

• Proven experience selling clinical trial software solutions.

• Strong SaaS new business sales track record.

• Confident prospector: cold calls, email campaigns, LinkedIn outreach.

• Tech-savvy; comfortable using Apple systems and sales tools (HubSpot, Apollo, Sales Navigator, etc.).

• Ability to sell across UK, EU, and US markets.

• Startup/scale-up experience highly desirable.

What’s on Offer

• up to £56,000 base salary (depending on experience).

• Commission scheme linked to team performance; additional commission if you close deals personally.

• 28 days annual leave (incl. statutory).

• Hybrid working – typically 1 day per week in London office, with occasional travel to events.

• Strong career progression into Sales Lead.

• Work in a fast-paced, collaborative environment making a real impact in clinical research.

Contract Opportunity – Senior Data Service Designer 

6 months | Remote (occasional Leeds travel) | Outside IR35

We are seeking an experienced Senior Data Service Designer to support a major Enterprise Data Management Platform pre-audit programme. This role is central to ensuring data governance, compliance, and audit readiness across the organisation.

You’ll be leading the design of frameworks, policies, and operating models that strengthen how data is managed and governed, ensuring alignment with GDPR, information privacy, and wider regulatory requirements.

What you’ll do:

• Lead design of a Data Governance Framework & Operating Model

• Assess current policies, standards & data practices

• Support audit planning & compliance gap analysis

• Engage senior stakeholders & present findings at board level

What we need:

• Proven Data / Information Governance expertise

• Strong knowledge of GDPR & information privacy

• Experience designing frameworks, audits, and stewardship models

• Strong track record engaging with senior stakeholders and running governance workshops.

• Operates at SFIA Level 6 / senior strategic level

Apply now to be considered.

Research Executive

London / Hybrid

£31,900 + Benefits

Are you ready to shape the future of market research? 

We are recruiting for a dynamic research and insights agency that using cutting-edge mobile technology and an engaged consumer panel to unravel customer insights. They work with global brands, ad agencies, and media companies to uncover their advertising effectiveness and uplift their brand.

About the role: As a Quantitative Research Executive, you'll work closely with our Research Manager to create research solutions for clients: including survey design, analysis, report writing and client interaction - ensuring successful project execution from end to end. You will have experience working in a research agency in a research role and have good understanding of quant methods, a passion for advertising, and experience in questionnaire design.

What's on Offer:

• Generous annual leave and birthday holidays
• Career sabbatical opportunities
• Flexible and hybrid work options - realistically 1 day a week on central London office
• Support with remote work setup
• Regular social events and team gatherings
• Enhanced leave policies and bonuses
• Ongoing training and professional development
• Work from anywhere for 1 month a year
• A supportive culture
  

Apply today to learn more about this role.

We're looking for a Senior Customer Success Manager to join a high-growth SaaS scale-up in the  experience economy. They have just received additional investment and they are now restructuring and expanding their Customer Success function to support their next stage of scale.

This platform is an all-in-one experience commerce solution. It helps creators build websites, take bookings, manage payments, run marketing campaigns, and track analytics – all in one place. Their clients range from festivals and retreats to experience venues such as crazy golf, escape rooms, and live entertainment brands. Their client base already includes some of the most exciting names in the industry.

The Role

As Senior Customer Success Manager, you’ll play a pivotal role in driving the success of enterprise clients. This is not a typical SaaS “onboard, quarterly review, renew” role – the business has a strong partnership mentality and works in the detail with its clients.

You’ll own a small portfolio of enterprise clients (around 3 at a time) and manage the entire 360 customer journey, from implementation and adoption through to renewal. Implementations can be complex, involving multiple stakeholders across sales, marketing, and operations, so you’ll need to be tech-savvy, commercially astute, and a strong project manager.

Key responsibilities include:

• Leading clients through implementation, onboarding and adoption.

• Managing renewals and reducing churn by ensuring the product becomes embedded.

• Coordinating across client stakeholders and prioritising competing needs.

• Driving usage and measurable outcomes that directly impact clients’ revenue.

You’ll be measured primarily on implementation timelines, adoption rates and churn, with commission aligned to these metrics. While the product is sold as one core plan (not lots of add-ons), the focus is on making it stick and driving value for clients.

Who We’re Looking For

• Tech-savvy and a quick learner, comfortable navigating complex, multi-layered implementations.

• Strong project management and stakeholder management skills.

• Excited by innovation – the business is building AI-driven functionality into the platform.

• Experienced with enterprise-level clients, comfortable engaging C-suite while also rolling up your sleeves in the detail.

• Background in SaaS or a high-growth scale-up environment preferred.

Package & Location

• Base Salary: £75,000 – £100,000 DOE

• Commission: Up to 50% OTE, based on implementations and adoption

• Location: London office 3–4 days per week (collaborative culture with regular team socials)

In summary: This is a chance to join a post-Series A, high-growth SaaS business redefining the experience commerce industry, working with some of the most exciting brands in the world, and playing a key role in their next stage of global expansion.