Identify Solutions Engagement Hub

Solution Architect

Permanent

Full-time

Job ID:

44877

Published date:

09/30/2026

Business Analyst

Contract

Full-time

Job ID:

44679

Published date:

09/07/2026

Process Owner

Contract

Full-time

Job ID:

43918

Published date:

07/24/2026

Summary

About the job

Are you looking for your next career move as an Assessment Officer, where you can support people, build valuable skills, and be part of a fast-paced digital environment?

Transformative Business Services (TBS) works with some of the largest Government and Public Sector clients in the UK, delivering high-quality recruitment support services that help shape future talent.

We’re looking for confident, tech-savvy individuals to join a dynamic and fast-paced assessment delivery team. You’ll play a key role in delivering live, online assessments using platforms such as Sova and Microsoft Teams, managing multiple channels and supporting candidates throughout the process. Strong IT skills are essential, as you’ll be working across several systems simultaneously while maintaining accuracy and attention to detail.

You’ll be supported from day one with a comprehensive two-day training programme, followed by hands-on shadowing with an experienced mentor to help you build confidence and capability. Everything you need – from scoring guidance to scripts – is fully integrated into the Sova platform, with clear processes in place to ensure consistency and quality.

This role suits individuals with strong organisational skills, excellent timekeeping, and an understanding of behavioural and strengths-based assessments.

If you thrive in a collaborative environment, enjoy working with technology, and are committed to delivering a high-quality candidate experience, this could be the perfect opportunity for you.

What you need to know:

Candidates must be based within commuting distance of Newport, Wakefield or Croydon. This is a hybrid role requiring regular on-site attendance (approximately once per month). Please note this is not a flexible location role, and travel expenses for office attendance are not covered. Working patterns are aligned to assessment schedules.
This role requires experience in assessment delivery (e.g. recruitment, interviewing, or structured candidate assessment).
Full training provided on systems including SOVA and MS Teams.

What you'll be doing:

Facilitating and delivering professional online assessments, interviews, and role play exercises in line with structured assessment frameworks.
Supporting candidates throughout the process, ensuring a positive, fair, and consistent assessment experience.
Accurately recording assessment outcomes while ensuring all sessions are delivered on time and to required standards.
Providing technical support to candidates and working collaboratively with colleagues to ensure smooth end-to-end assessment delivery.

What you’ll bring:

Experience evaluating individuals against defined criteria and making objective, evidence-based decisions
Strong communication skills and the ability to put people at ease.
High attention to detail and confidence following structured processes.
A calm, professional approach in a busy, people-focused environment.
Confidence using digital platforms.
A team-focused mindset with a willingness to learn and develop.

It would be great if you had:

Experience using SOVA or similar assessment platforms

What’s in it for you?

Full training and ongoing development to support your career growth
Flexible hybrid working arrangements
The opportunity to work with high-profile public sector clients
A supportive, collaborative team environment where you can develop your skills

If you are interested in this role but not sure if your skills and experience are exactly what we’re looking for, please do apply, we’d love to hear from you!

Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you’re interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.

Employment Type: Full time, 24 month contract

Location: Newport, Wakefield or Croydon

Internal Recruiter: Chloe

Salary: £27,781 (£29,798 for Croydon London weighting)

Benefits: 25 days annual leave with the option to buy extra days, health cash plan, 4 x death in service life assurance, pension, 3 days paid volunteering, 5 days paid carers leave and generous flexible benefits fund which you can take in cash.

Read More Apply Now

Network Engineer

Contract

Full-time

Job ID:

42953

Published date:

05/21/2026

BA

Cardiff, UK

Permanent

Full-time

Job ID:

41597

Published date:

02/24/2026

Technical Consultant

Cardiff, UK

Permanent

Full-time

Job ID:

39613

Published date:

10/24/2025

Summary

Job Description

1. Title and overview

Senior Technical Consultant We are looking for a Technical Consultant to join our consultancy practice and provide expert advisory across major client programmes and digital transformation initiatives. The role acts as a trusted technical partner to senior stakeholders, ensuring that architecture decisions, solutions, and delivery approaches are robust, scalable, and aligned with strategic objectives. In addition to advisory responsibilities, the role will also provide hands-on support to delivery teams, resolve technical issues, and contribute to the growth and maturity of the wider practice.

2. Salary

The successful candidate will receive £95k per annum along with benefits and discretionary company bonus.

3. Team

Senior Management Team (SMT) working across Empyrean (ED), providing experienced technical consulting services to our clients.

4. Key responsibilities

Technical Delivery & Programme Leadership • Lead and manage technical projects from initiation through to successful completion, ensuring

adherence to timelines, budgets, and quality thresholds • Coordinate with stakeholders to allocate resources, set priorities, and mitigate risks • Monitor project progress, identify dependencies and bottlenecks, and implement corrective

actions as necessary • Troubleshoot and resolve technical issues in collaboration with delivery teams • Work closely with clients to understand their technical requirements, assess current systems

and processes, and provide strategic recommendations • Define project scope, objectives, deliverables, and technical roadmaps • Design and implement technical solutions, including evaluating technologies and architecting

optimal approaches • Identify and proactively manage risks, escalating where necessary to ensure continuity and

delivery success

Team Leadership & Capability Development • Provide guidance and coaching to team members to support professional growth • Set performance goals, conduct reviews, and recognise achievements • Help embed a culture of collaboration, learning, and technical excellence • Where appropriate, support our clients in knowledge transfer to build their capability • Stay up to date with advancements in technology, industry developments, and competitors,

bringing thought leadership into client engagements and internal practice initiatives

Building the ED Business / Practice Growth • Challenge and shape realistic estimates and scoping activities working with ED’s Technical

Leads • Identify and support business growth opportunities, including tenders, client pitches, and

proposal development • Build trusted long-term relationships with clients, identifying new opportunities and

converting them into delivery • Bring solution-oriented thinking to complex client problems and serve as a trusted technical

advisor • Provide the technical leadership required to support agreed business growth targets • Help define and iterate the ED practice vision and strategy • Track internal OKRs and progress against transformation objectives • Demonstrate flexibility and continuously seek ways to improve how the practice operates

Technical Governance & Standards • Establish and enforce technical standards, methodologies, and best practices across project

delivery • Promote a culture of quality assurance and ensure compliance with relevant regulations and

industry standards • Drive process improvements and efficiency enhancements to optimise technical workflows

and deliverables • Take accountability for technical decisions in respect of client delivery • Support the Digital Transformation Director in securing relevant accreditations (e.g. ISO

frameworks, Cyber Essentials Plus) to enable business growth • Provide comprehensive technical advice and oversight across all projects within the portfolio

5. Qualifications and Skills

• Bachelor's or Master's degree in a relevant technical field (e.g., Computer Science, Engineering) or equivalent practical experience.

• Proven experience in a technical leadership role. • Proven experience in IT architecture and designing high value technical solutions. • Strong knowledge and expertise in relevant technical domains, including software

development, DevOps, infrastructure (Azure), network architecture, and data management. • Experience in delivering multiple technical projects simultaneously. • Strong leadership and people management skills • Strategic thinking and problem-solving abilities, with a focus on innovation and continuous

improvement. • Excellent communication and interpersonal skills, with the ability to effectively collaborate

with diverse stakeholders. • Familiarity with industry standards, regulations, and best practices relevant to the

organisation's domain. • Ability to adapt to a dynamic and fast-paced environment and drive change effectively.

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